When used early in the delinquency cycle or just prior to an account becoming delinquent, pre-collections programs can produce consistent results at a minimal cost and restore customers to current-paying status. Programs can include letters, phone calls or a combination of both. Pre-collection programs provide a friendly, early reminder that payment is now due or… Continue Reading →
Companies are faced with the common challenge of finding ways to prompt seriously delinquent customers to make payment before they are charged off as bad debt and collect the full balance after write off. V&K’s third-party collection service imparts a sense of urgency upon seriously delinquent customers during these periods, reducing net write-offs and the… Continue Reading →
Letters series are a cost effective way to handle a large volume of delinquent accounts all while conveying the seriousness of the delinquency and escalating the collection process. We have over 200 different types of letters we can send to help you with your collection efforts.
We apply a combination of manual skip tracing by our trained representatives and an automatic waterfall. Our representatives are trained how to effectively utilize the information we obtain from the most reputable data providers in the industry and how to conduct in-depth investigation from acquired leads. They ensure that every available resource is expended. We… Continue Reading →
